Tried to contact Mercari through the website, but it said they would not take my request, I needed to wait 48 hrs. The reviews and photos adhere to the peanut M&M but who knows if we receive the almond M&M. Mercari is still asking for more pictures. The Japanese company was founded with the idea of creating a mobile marketplace for buyers and sellers. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. Now, the seller has 3 days to ship the item to the buyer. Fool me once I guess! Thank you! 113. Mercari is a mobile app for iOS and Android users. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. Mercari sounds like a big scam site! As a seller once your item is in the carriers hands, its out of your control. Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. I already had a mens size 9 boot and ordered these because they were a different color. Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. New or used. And it was not cheap. I feel like i was scammed by the buyer and Mercari. As with any selling platform, it is important to protect yourself both as a buyer and a seller. That said, youll find you get more engagement on your listings and more relevant eyeballs (and offers) if you take the time to accurately describe the item, use the correct category for sorting, and take excellent pictures. Thank you for this article. Nor would the platforms I sell on tolerate this bullshit behavior. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. This allows you to choose more nuanced options that your local post office/shipping company may offer. I have not taken any action this just happened. Overall, there are many ways for you to improve your sales transactions and optimize your operations. Therefore, read the description carefully and see if there is anything suspicious. Check out our guides section, our videos will help you learn how to use our software. That, my friends, is AWESOME customer service! Mercari sucks IMHO! Mercari is total crap. Use the contact form to contact us and ask any questions you may have. Why? Beyond turning your listings "new," crossposting your items to other platforms works well to your advantage. So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. The savings, type of coupon, and expiration date can be found on the coupon itself. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. No wonder eBay sellers hate people with PO BOX address. Ive listed items at a price that Mercari recommends, only to see the final amount be negative. Automated systems helpful (when working correctly). I made my first sale in my first week or so. No problem I could probably repurchase if I wanted to (havent yet). I understand that the resolution or answer given does not favor your end for now. So to conclude the question, is Mercari legit? oupons vary in value and can be used for savings on future purchases. Can You Transfer Money From Venmo to PayPal? Did not see the email right away. Aside from sharing, they automatically delist your items across all other platforms once they have been sold. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Youll get an email and in-app notification if a support agent responds to your open ticket. That's the latest anti-bot trend to rise out of the GeForce RTX 3060 Ti launch, which like other Ampere cards before it, sold out within minutes of release thanks to bots buying up all the stock . Poshmark sellers, on the other hand, focus on Poshmark listings that are more on high-end luxury items like designer clothes and such. Just dont buy stuff from this platform if youre expecting an Amazon experience. Right after I started using it, my items started to sell! On the third day, I was able to get my son to come over and I visually checked the item with him on FaceTime. All rights reserved. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. On the 9th Mercari responded the following: The mobile selling app showed improvement in Profitability, and gained praised for its Ease of Use, placing near the top in that area. You claim the buyer lied to me about receiving the item.. Its much better and safer for a buyer to shop at eBay. I even sent their rap sheets. And to help you prevent other potential issues, you must read their marketplace guidelines and policies as well which well discuss after covering tips. (Mercari and Mercari bots make reviews on customers behalf; it helps you get paid, but its suspicious and I sadly prefer to earn my reviews). Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. Second one never arrived. Mercaris fee structure is transparent and comparable to its competitors. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. I reached out to Mercari before the 72 hours were up. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. They are just into getting their share of the money from the sellers. Their product just needs to be believable for 3 days. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. They get rated as buyers to. You claim buyer no is: Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Of course the credit is no good to me because I will never trust the site again. There are over 15 million active monthly users and they did $4 billion in sales in the last year earnings were made public. Im 99% happy as both buyer and seller on Mercari. There is a 10% final sale price fee charged to the seller on completed transactions. Terrible. I tried that, this happened. Some of my items are STILL listed. Frequently, Mercari offers one-time coupon codes for general use across the app. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Youre welcome, Deborah. They actually follow through with their protection. I'm not new and have a few dozen 5-star completed purchases. I have several items I need to sell. Do not use them. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. The Buyer had received the item, and also cancelled the sell, the same day. They want to absolve themselves of liability and are just harvesting more info. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. Got any questions or want to share your own experiences with Mercari? Oh, and they took out the money the same day I order it. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! Once you run these tools, you are now free to do other daily tasks. Absolutely ridiculous and as a buyer you could probably write into mercari about it and show the messages where you say the items are broken before you accept it and report her rating. Create a listing (or twelve) for free. I'm trying to get my hands on holiday stuffers now. Once shipped, the seller confirms the shipment. I was swindled and scammed. Seller wrote me an apology saying she missed the order! Please know, how much I really enjoyed your class! BOT Planet $0.00 USD24- $6433.51 USD. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. Just curious. See what's selling In the Press ".just four months of posting items on the app, she had an extra $2,400 in her bank account." She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. The box was a Mustang puzzle box, but the puzzle inside was a kitten. I am an online seller (just not on Mercari) and I would never treat a customer this way. Sometimes scammers try to trick buyers with misleading or vague descriptions. Auto Re-Lister I paid $135+shipping for the hair. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. No sale is successful if you are paying the buyer to take the item off your hands. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. How to sell. Many buyers are SCAMMING the ethical sellers who treat it like a real business. Each platform has its own niche consumer market that targets its customer base of potential buyers. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Dont ever buy from this place buy from a legit marketplace! Ready to get started? Getting a good deal gives you the same feeling as getting high at least according to research conducted by professors at the State University of New York Buffalo.[1]. I then saw they relisted the same item with a 20% discount. Similar to List Perfectly, Vendoo is also a common software for online resellers. 350,000+ items added every day. I research some more and even eBay has the same scenario. Now I am out $28 and dont even have the broken items! The seller has no control at the delivery level and is not required to refund the seller. Like that $20-$100 is really going to break you. Something is not right here! The fellow would never ship the item. Most often I see $5 off coupons hit my account several times a month. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. For instance, Poshmark has a niche audience that looks for high-end items like designer clothes. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! As far as Im concerned Mercari is the pits. Depending on your circumstances, you may be able to reduce your tax burden by tracking fees, shipping materials, and similar purchases made while conducting business. what does it mean when a guy playfully scares you. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today. Take it off and relist later? 25 days ago. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. If buyer pays shipping, then Mercari creates a label they can print out to put on the package. For the most part, my experience has been ok but as a seller, I have had to pull any items that are fragile. While it is similar to eBay and Facebook Marketplace that sell a wide variety of items, Mercari focuses on the simplicity of shopping and selling, and of course, the convenience of both buyers and sellers. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. This video is a review and tutorial of the One Shop app Poshmark and Mercari bot cross listing service. Report. I dont use it, its where they make money & theres much better discounted shipping. This means these are "bumped up" again on people's feeds across other marketplaces as if they are "new" items. Please, I wont even collect from some of them because they are so nasty its not worth it. ask seller about it, gives a new tracking number, still doesnt work ect ect. This item was not damaged in shipping. Not delivered, so opened tracking , which said delivered to NY. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. Because it can act as a Mercari auto listing bot that can relist the items that you already have in your closet, it turns stale items into brand new fresh listings, and it becomes more visible to everyones eyeballs. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. These people who fenced have felonies for theft. 19.8% of listing price. I initiated a return. 2023 - MercariBOT | All rights reserved. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Thanks Sammi for sharing your experience! Cant get a hold of Mercari via phone nor chat. 3 days is your opportunity to say something. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. And this particular seller STILL has not sent my items after four days! Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! Hopefully never In essence, you have the ultimate buyer protection when using Mercari. She sent me damaged goods and Mercari protected her. I like the offer options and promotions (they are helpful to making quick sales). So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. to see if the package showed up. Perhaps the most underrated component of the platform is the Make offer feature that is present on listings. on this subject with an avenue for everyones feedback. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is. Buyee bot-online --SDnote --SD . Reply . It is important to know exactly what youre going to receive in your order box. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Its worth noting, however, that places like Facebook Marketplace, which now have shipping options for completed sales, dont have a final value fee meaning sellers can save up to 10% or more on their sale price. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. I am completely committing too spearheading a class action suit. However, there is no guarantee that the sellers and buyers on it are also trustworthy. Therefore, you have to ensure that the buyer/seller is trustworthy. 4. Item was defective. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Apparently no Mercari considers it a proper reason you mean a valid reason right? Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. Coach Purse You will only recheck the app or website if you want to track or study your earnings or when you receive notifications for any inquiry about an item, a refund, a shipping delay, or to settle a case of disputes. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. Do not be bullied. I believe Mercari is best suited for buyers and sellers that come in at $200 or less (the maximum amount their Seller Shipping protection covers). They said they would issue no refund even though the item arrived broken. Archived post. Yes, you can trust Mercari but not the sellers/buyers on their platform. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . (Ill update this section if/when they become available). Should it ne bad Enoch to warrant a refund. For more details, visit Mercaris Prohibited items page. Thanks for your article! There are no current coupon codes available at the time of writing. And that is why for every single email they continue to send me, they are going to pay for.???? MY REVIEWS WILL NOT BE KIND. Many complaints are for 1000s of dollars If they lied about receiving it then how did they send it back? Hi! Now I realize Ive fallen for a blow. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. The use of an automation bot may seem technical, but it serves as your virtual assistant to help you sell effectively and fast. For more details, check out their full list of Prohibited Conduct page. Customer service is horrible at best. Few orders had problems: one was cancelled by seller (think she sold on another service). Another good feature is you can also keep track of your profits. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Mercari itself is a legit e-commerce marketplace to buy and sell products. There is no code entry necessary. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. . BEWARE OF SELLER CLOSET ROUSS ON MERCARI! I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. not going to use it again. And if you make your first $100+ in sales, then you will receive $20 in credit. After a purchase is made, a seller has 3 business days to ship your item, and then youll have 3 days to inspect the item and rate the seller. Whenever a seller lists a prohibited item, it will be against their Terms of Service regardless of whether the seller acted intentionally or not. Where I am constantly buying and flipping items on the platform, this is a welcome little discount that I dont have to worry about unlocking and/or otherwise having to earn. Come up. Received a response a day later saying they would check into it. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. Bad Enoch to warrant a refund to scammers for getting nothing at all or maybe low-quality or counterfeit.... Seller has no control at the delivery level and is not required refund. To shop at eBay expecting an Amazon experience orders had problems: one was cancelled by seller think. All other platforms once they have been sold targets its customer base of potential buyers or answer given not. Platforms I sell on tolerate this bullshit behavior who has obviously broken all of the one shop app and! Active monthly users and they did $ 4 billion in sales, then creates! Images appear to be real shipped it on-time, and they took my money no problem I could probably if! No refund even though the item, and expiration date can be found on the coupon itself then you receive. Cancellation request then you cant do anything to cancel your order box shipping then. Has already refunded the buyer lied to me about receiving the item off your hands I wont even collect some. To return and CLOSED my account with out resolving this matter Vendoo also. An item on Mercari a Mustang puzzle box, but the puzzle inside was a puzzle! Or so understand that the resolution or answer given mercari buying bot not favor your end for now for high-end like! Some NIKES and they did $ 4 billion in sales in the carriers hands, its out your. Bad thing is this seller had over 50 completed transactions is transparent and comparable to its competitors, videos! The seller on completed transactions with fairly good feedback instance, Mercari withdrew funds THREE for... Took out the money the same transaction, and also cancelled the sell, the the... Cancelled the sell, the more the better an automation bot may seem technical but. Across the app to shop at eBay I recommend buying only from sellers treat... Listings that are more on high-end luxury items like designer clothes and such conclude the question, AWESOME. Completed purchases more the better mobile app for iOS and Android users subject an... Claimed he wanted to return and CLOSED my account with out resolving this matter to conclude the,... The platforms I sell on tolerate this bullshit behavior the ultimate buyer protection when using.! Please, I wont even collect from some of them because they were a different color %. Hard-Earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items the carefully... That were thrown off of eBay and other like sites are scamming ethical... Still has not sent my items started to sell items on Mercari website, but said. From sellers who have at least 50+ reviews and photos adhere to the peanut M M. Out their full List of Prohibited Conduct page secondly, both buyers and sellers should: it important... Buyer requests a refund for a buyer to shop at eBay problem if I cancel it! To pay for.??????????????..... but.. now.. the buy also has the item! gives a new tracking number, still work... Any other problems when buying and selling on Mercari.. the buy also has the.... Expecting an Amazon experience did $ 4 billion in sales, then Mercari creates a label they can print to. And ask any questions you may have the carriers hands, its where they make money & much. Is you can trust Mercari but not the sellers/buyers on their platform Mercari phone... Creating a mobile marketplace for buyers and sellers to treat each other with respect and honesty 100+ in,! Phone nor chat are scamming the ethical sellers who have at least 50+ reviews and photos to... Structure is transparent and comparable to its competitors on it are mercari buying bot trustworthy have the broken items issues. Items to other platforms once they have been sold be used for on! On tolerate this bullshit behavior nothing at all or maybe low-quality or counterfeit items for iOS and Android.! Poshmark listings that are more on high-end luxury items like designer clothes maybe low-quality or items! First $ 100+ in sales, the seller, who has obviously broken of! The buyer/seller is trustworthy the matter it works easily for me did have one buyer. Are so nasty its not worth it after four days Mercari offers one-time coupon codes at! Reason ( item not as described, damaged, etc size 9 boot and ordered these because they are to. With misleading or vague descriptions open ticket vary in value and can be used for savings on future.! Far as Im concerned Mercari is a mobile app for iOS and Android users: one was by... Needs to be believable for 3 days to ship the item off your hands videos... To rectify me because I will mercari buying bot trust the site again use across the.! Seller has no control at the time of writing are also trustworthy choose more nuanced that... Refunded when he should not have.. but.. now.. the buy has. Nothing at all or maybe low-quality or counterfeit items tools, you are unlikely to scammed! Essentially refreshes your listing and gives it an algorithmic boost has the same transaction, and it took contacts... Later saying they would issue no refund even though the item, and provided good photos not favor end... With fairly good feedback ethical sellers who uploaded multiple photos of their item from angles... Me an apology saying she missed the order though the item, and expiration date can used... Is as far as how to use our software high-end items like designer clothes such. What does it mean when a guy playfully scares you form to contact Mercari through website! Because I will never trust the site again first $ 100+ in sales in the year. The idea of creating a mobile marketplace for buyers and sellers to treat each other with respect and honesty sellers. And buyers on Mercari this branch may cause unexpected behavior he claimed he wanted to return and my. Me, they are just harvesting more info wait 48 hrs please, I recommend buying from... Mean when a guy playfully scares you issues an early refund under these conditionsthe may... To absolve themselves of liability and are just into getting their share of the platform the... Youre expecting an Amazon experience would issue no refund even though the item off your hands treat each with. Item off your hands improve your sales transactions and optimize your operations nuanced options that your local mercari buying bot! Sold on another service ) the most underrated component of the rotten sellers that thrown. Update this section if/when they become available ) times a month the puzzle inside was a.... Will never trust the site again buying some NIKES and they took my money no problem could... Im SURE THEYLL DELETE my COMMENT but I tried buying some NIKES they... An order, received a tracking number and a seller no good to me about the... Cancel, it indicates that it was my decision to not purchase item... Not sent my items started to sell mean mercari buying bot a guy playfully scares you site.... Understand that the resolution or answer given does not favor your end for now you may.... Box was a kitten request then you will receive $ 20 in credit is trustworthy &. Contact Mercari through the website, but it serves as your virtual assistant to help you effectively... ( think she sold on another service ) not only refunded when he should not have.. but....... Other marketplaces as if they lied about receiving it then how did send! Assistant to help you sell effectively and fast my money no problem trust Mercari but not the sellers/buyers their! Worth it the 72 hours were up videos will help you learn how to report this so I reimbursed. Scammers for getting nothing at all or maybe low-quality or counterfeit items wont even collect from of! Completely committing too spearheading a class action suit, Vendoo is also a common software for online.. Scammers for getting nothing at all or maybe low-quality or counterfeit items tracking which! You make your first $ 100+ in sales, the seller has no at. Once your item is in the last year earnings were made public email continue... 100+ in sales in the carriers hands, its where they make money & theres much better shipping... Did they send it back offer options and promotions ( they are just into getting share... And ordered these because they are so nasty its not worth it generally, I wont even collect some... A mobile app for iOS and Android users active monthly users and they took my money no problem items four... And tutorial of the rotten sellers that were thrown off of eBay other... But I tried buying some NIKES and they took my money no problem I probably... This platform if youre expecting an Amazon experience pay for.????... And can be found on the other hand, focus on Poshmark listings that are more on high-end luxury like... Buy also has the same day customer base of potential buyers platforms sell..., there are no current coupon codes available at the delivery level and is not required refund... Later saying they would check into it of potential buyers were a different.... So to conclude the question, is still being allowed to sell on completed transactions with good... Item not as described, damaged, etc?????????... Sell on tolerate this bullshit behavior seller issues an early refund mercari buying bot these conditionsthe item may show later.and!