If anybody knows the solution to this or the reason it may help someone in the future. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Furthermore, the flashing blue light from your Eufy camera does not indicate any issues. Here's the how-to guide for all models. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. If your Eufy camera is flashing blue and red, you now know what to do. HomeBase will then automatically connect to your 2.4GHz WiFi network. But before I could finish the setup, it went back to being red again. 1. The HomeBase 2 can be factory reset by pressing the CYCLE hole (above the SYNC/ALARM OFF button) at the back of the device until you hear the phrase HomeBase is resetting. There is one for every purpose, including pet hair, carpet, and hardwood floors. I do *not* have MAC address filtering enabled. Ensure RoboVacs battery is completely charged. The technology is advancing quickly, and most of those problems have disappeared. The only thing it didnt include was the two AAA batteries for the remote, but that was no big deal. If so, then youre going to love our in-depth, hands-on Eufy RoboVac 11 review. We and our partners use cookies to Store and/or access information on a device. Turn off RoboVac and clean the left/right wheel of any hair or dirt. Ensure that your mobile device is linked to your Wi-Fi router. Credit: Arguments and attacks will lead to post locking, post/reply removal, or banning of users. Have a different opinion about something we recommend? It could be that battery is on it's way out if you've had it a couple of years. Keep it civil. And that wraps up our Eufy RoboVac 11 review. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Email us and we'll compare notes. The problem persists. If I take it back to its charger, it starts charging again normally for about 10 minutes then the light turns to solid red again. There are a total of nine possibilities why a Eufy robot vacuum beeps. Router has internet access. The Eufy Floodlight Cam 2 Pro When he's fully charged, or in use, the light will be solid blue. Get the best deals and the best advice dropped right in your inbox. A rugged little cleaning bot with a can-do attitude! Because of that, the routine Ive gotten into is that I let him charge during the night, then divide the house in half, giving him about 30 minutes in the living room and kitchen. Normally after a while the red flashing light turns blue and its all working again . Indicator lights can show up at any time on Eufy cameras and need to be tended to. The technology is advancing quickly, and most of those problems have disappeared, this one came highly recommended, so I bought it to try it out, Heres a picture of the Eufy in his charging station, you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base. web browser that I used option three, which called for replacing the porch light flanking the left side of my garage with the Cam 2 Pro. Keep in mind that when your camera is disconnected, no activity will be recorded. Some people suggested taking the battery out for a bit and then replacing it to "reset" it. The user manual stipulates that you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base when he starts running low on battery power. Blue signifies that the camera is up and ready to be set up. But Ive got friends in the robotics industry, and this one came highly recommended, so I bought it to try it out. Note that when the Eufy is charging, his power light will blink blue. If it is alternately flashing red/blue, that means it is performing an update. Not to be outdone, the devices three light panels effortlessly trained a spotlight on my driveway during some late-night testing. Thats great in theory, but I live in a small house, and I just dont have that much open space on my wall. Sturdy and capable, Id highly recommend them to anyone. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. RoboVacs wheel gets stuck. I've connected it to my router and powered it up. Constant solid red light on eufycam homebase Springfield April 24, 2019, 8:27am #1 @AnkerSupport My Homebase was showing a solid red light this morning. Either way, it fixed it for me, and I hope some of the over explained, babbling nonsense above is helpful to someone else too, just try not to tear your hair out in the interim, youll get there in the end! WTH, https://support.eufylife.com/s/article/What-if-my-RoboVac-charges-with-a-red-indicator, https://es.aliexpress.com/item/1005003716917798.html?spm=a2g0o.9042311.0.0.6b7363c0SUdjwp, Had a brand new one and never could it to charge, just would have a solid red light. Choose a unique ID and password. Your camera will be functional once again after the update process has finished. About the only thing youll have to do when you put the batteries in the remote is set the time. If the camera is flashing both colors, its firmware is being updated. I've tried checking all the notes in the "Why is the LED red?" Leave it when the screen turns off. The Sync button, which is typically found at the back of the device, must be pressed and held for 10 seconds in order to reset Eufy indoor/outdoor cameras. As someone who loathes having to pay a monthly subscription just to have his Ring doorbell capture video (arguably the core function of a smart doorbell), it was a relief to have onboard, local storage that allows the camera to immediately start capturing motion-activated events. You might have to manually reconnect your Eufy camera using the app if it doesnt do so automatically. Thats a very good trade. These are the meanings of the solid red indication light: One beep Means the left/right wheel of the RoboVac is stuck. Once again, this level of customization may not be overtly desirable for everyone. As you finish syncing the camera, the light will turn to solid blue. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. is the first-ever 360-degree smart floodlight from Eufy, boasting 2K video and a trio of lights capable of producing up to 3,000 lumens of brightness. I apologize for the wordy post, I just wanted to give as much history and detail as possible. Also removing the battery and fixing it back resolves the issue , if the above do not help, but would suggest you get this verified with Eufy Support. @gaasen are there any beeps along with the red light. Just emailed their support. The login page will open in a new tab. After being plugged in for 20 or so minutes (just after I finished posting this), I heard "Welcome to Eufy Security" and turned around to see that the light was blue. It killed any sense of symmetry that my driveway once had, and isn't exactly the aesthetically pleasing choice, but it had the hardware I needed to get the floodlight up and running. My eufy gets a solid red light while on the charging dock after its been fully charged. I have reset it with the provided pin, scanned the QR code and manually entered the eight digit code (all an enumerable number of times). Also there is Eufy Security Community you may search for solution there. When it is your first time setting up the camera, the blue lights are the first thing that you will see when turning it on. There are EUFY replacement batteries for the RoboVac 11S to be found at amazon. I have the same problem. It'll still run like normal after it's charged and has the solid red light. - Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. My eufy gets a solid red light while on the charging dock after its been fully charged. Mine is doing the same. In that case, it is a sign that the camera has either successfully connected to your local WiFi or that it is ready to set up correctly. He hasnt hung up on anything since! Tap Connection, choose Wi-Fi setup, then input the networks password. The laundry list of features, internal storage chief among them, is certainly great to have. It charges a bit then the led turns solid red. These are the meanings of red indicator light when it is solid: One beep = RoboVacs left/right wheel is stuck. We added you to the list. Care to adjust the streaming or recording quality, or even toggle on and off the floodlights built-in microphone? But in my experience, its well-sized, given the battery life. Entry sensor. If I try to start it from the remote it moves back an inch then the power cuts off and the led turns off. Breathing orange: Charging Edit: Update. He does, and he did it a lot when I first introduced him to each room. If the camera is flashing both colors, its firmware is being updated. There are two dimensions to this: the units suction power and the size of its collection bin. FIx!! After connecting eufy Clean to your eufy smart devices, you may configure automatic cleaning and lighting schedules, as well as your own preferences. If you press the house icon toward the bottom of the remote, itll focus on one room ("room mode"). If you find a solution, update your post. When you first set up the HomeBase, it needs to be connected to an ethernet cable before you can connect it to wifi. Solid red indicator light Error tone Cause Solution One beep. Avoid docking RoboVac with the charging base. Please open the EufyHome app > touch on the RoboVacs icon to access Settings > choose Manual Controls to begin manually managing the RoboVac by using the three directional buttons to steer the RoboVac forward or to change direction to the right or left. Have you been looking for a way to create more free time by automating that task? The only scenario where I would steer clear of Eufys 360-degree smart floodlight is if you dont already have the wiring in place in the exact location that you would want to install it at home. Homebase 2 solid red light I have just received a new eufy doorbell wireless. After waiting 30 seconds, you can then re-sync to Homebase. It came with the homebase 2. Legacy equipment I had which was used in this fix. By pressing the Reset button with a paper clip, the RoboVac will immediately switch off. I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. 1 7 A quick skim through it will give you a sufficient familiarity with the units operation that you wont have any real difficulty. Fortunately, collision detection AI routines have improved dramatically over the past several years, to the point that were now seeing companies beginning to test self-driving cars. You should read our review of the top 3 Eufy RoboVac models right here. Two beeps = RoboVac's side brush is stuck. Then, wait until the light ring around the Clean button begins to whirl. To clarify, I used the provided pin/tool to press and hold the small button on the back of the home base, although it did not power cycle or anything when I did this, so it's hard to say if the factory reset actually did anything. Furthermore, there is no way for users to check the camera from the app or live view it when it is not connected to WiFi. Either the cats shed more than I realized, or my regular vacuuming routine (pre-Eufy) hadnt been picking up nearly as much cat fur as I thought. If you press Auto or the house icon near the top of the remote, youll activate whole house mode. Your problem should be solved now. Hello, I have Eufy 11s model robot vacuum. Once a light ring appears, release the three buttons. Max provides full suction power and a deeper clean. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. Just find a place to plug the charging station in, attach two of the side brushes (they simply snap into position), give him a charge, then put him to work! These little bots still arent perfect, and I can tell you that I was fairly skeptical when I made the purchase. This post contains affiliate links, we may earn a commission at no additional costs to you. Method 3: Charge RoboVac directly by plugging the round connector of the adapter into the charging socket on the machine and the other end into a wall outlet.What does red light on Eufy HomeBase mean?Eufy periodically sends status info to the app, regardless of the state of the cameras. The light flickers quickly and unpredictably (which I think is normal for these traffic indicator lights), so it's tough to tell if it's lining up with the mysterious 18 second cycle. Note that when the Eufy is charging, his power light will blink blue. And whenever he gets stuck or encounters a problem, he'll beep and the light will blink red, so you've got a convenient visual indicator of how he's doing. If both the cable and internet are working, you must reset your HomeBase and then try connecting to network again. please send an email directly to: support@eufylife.com. Can confirm I had this exact same issue yesterday with my Homebase 2 which I managed to rectify in the UK. Home Base 3. The Cam 2 Pro is the natural successor to earlier Eufy floodlights like the Floodlight Cam and Floodlight Cam 2, bringing with it key improvements like beefed up recording storage, brighter lights, and handy features like subject lock and tracking. Check to see whether the HomeBase firmware has been updated: Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. I cannot understand if it is fully charged or not though since it is always red. Lets find out! Flashing / Solid red + Beeping: RoboVac has an error (this is your case - error) (can you confirm the beep). If a Eufy is beeping, its letting you know that it needs your attention. I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. The Eufy RoboVac 11 Robotic Vacuum is one of the best values for the money on the market today. Turn off RoboVac and remove any hair or debris from the left/right wheel. In most cases, the culprit is tangled hair, dust, and debris. A red flashing indicator light means there has been an error with the Eufy camera. Additionally, it should only take around 5 minutes to update. Three beeps = RoboVac's suction fan is stuck. Try again. For HomeBase 2, press and hold the CYCLE hole (Above the SYNC/ALARM OFF button) at the back of the HomeBase 2 until you hear HomeBase is resetting. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. Changed Homebase 2 from Ethernet to WIFI connection - and this seemed to fix the problem. Hell slowly spiral inward, thoroughly cleaning the area in question. I would check the green light on the homebase Ethernet port and see if it stops after 18 seconds, when you lose connection. Please open the eufySecurity app, select the HomeBase under Devices, select General > Connection > Wi-Fi Setup, select your 2.4GHz WiFi network, enter the password for your 2.4GHz WiFi network, and tap Next. Also, I power cycled both the router and homebase again afterwards. Unlike Eufys video doorbell and home security kit, the camera does not need the Eufy Home Base, which plugs directly into your router, to work. Place the vacuum on its charging base or push the start/pause button. I have the same problem you did, and this post is the only place I found describing the exact scenario. I'm in a chat with their support now. Frigidaire LFFH20F3QW Frost-Free Upright Freezer Review, Best Super Automatic Espresso Machine Reviews 2021. Turn off RoboVac and remove any hair or debris from the rolling brush. Method 2: Turn RoboVac off by pressing the on/off button on the remote control. Press question mark to learn the rest of the keyboard shortcuts. The homebase is directly connected to my router and obviously got an IP. As it should. I hadn't considered a faulty cable. The Eufy has two modes of operation: Regular and Max. The circuit breaker may have tripped and must be reset. Also test it as soon as the fault happens. Is it a faulty homebase? That matters because you can program the robot to start cleaning at a preset time, which is super cool, especially if youre going out of town for the weekend, or if you want him to start cleaning after youve gone to sleep.. If your desired location for the Cam 2 Pro is missing one of the two essential pieces of the Eufy installation puzzle, you have basically three options. As soon as you see this light, you should address it to get your camera back to work. The Eufy Floodlight Cam 2 Pro is the ideal security blanket to mount above your driveway. Unplug HomeBase from power and router. Configuration > General > Wi-Fi Connection. Why Does My Eufy Keep Beeping? supports HTML5 video. Youve probably seen or at least heard of the Roomba and other robotic vacuums. If you live in a two-story home, theyre inexpensive enough that you can probably just get one for each floor!. Typically, the SYNC button is situated on the top of the eufyCam. i tried with my old iphone 6 and worked in the first try. Turn off RoboVac and remove any hair or debris from the side brush. are you guys using android? I Just recently bought the Floodlight Cam, Wired Doorbell, And the eufyCam 2C 2-cam Kit. The outdoor floodlight camera is remarkably close to being the complete package, but its missing one key component: power-supply flexibility. You're all set to get the latest from Reviewed. You can then check the cameras footage to find out what triggered your alarm. I dont know if this issue is something to do with the Homebase acting as a wireless signal repeater and essentially the mesh system saying You cant join the party, your names not on the list, so youre not getting in. Buying a replacement now, fingers crossed. These are the full messages I'm seeing in the router logs: https://imgur.com/ezBqtUu. Once in the account, select add base station to connect the Eufy app and the cameras base station. First, a lot of my living room furniture are on wheels. It flashes for a minute, then solid red light. cat hair is notoriously difficult to get out of the carpe, (beater bar) and two side brushes and is equipped with 1000Pa suction, He gets stuck when trying to venture into the bedroom from the living room, Total maintenance time takes less than five minutes a day, Eufy has two modes of operation: Regular and Max, he sound of the pedestal fan completely drowns out the sound of the robot vacuum, program the robot to start cleaning at a preset time. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). Now when the Eufy camera is flashing blue and red, then it shows that the camera just needs a firmware update. The product experts at Reviewed have all your shopping needs covered. However the Homebase 2 if giving me problems. The manual is short and on point. .noScriptDisplayLongText { display : block; } And lastly, when a Eufy camera is flashing blue and red, the firmware is being updated. While flashing blue, use Apple Home to Add Accessory. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. TP Link TL-SG108 8 Port Gigabit Desktop Switch. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. Step 2: Connect your device to the network you want to use to control the robot. Ensure that the primary power switch on the underside of RoboVac is in the I position. My phone is connected to the same Wifi as the HomeBase and it is connected to the router and powered by the provided Ethernet cable and power adapter. Low and behold, when plugged directly into the BT Smart Hub 2 (not via the Network switch into the BT Smart Hub 2), the Homebase 2 passed the QR Code section, I managed to click the sync button and the first thing it prompted was to search for the most recent Firmware, which is at the time of writing the system version is 2.1.6.9h and subsystem version is 1.3.0.9 and this downloaded onto the Hub right away. 3 Eufy RoboVac 11 review Eufy has two modes of operation: Regular and max Reviews... Commission at no additional costs to you start it from the side brush your 2.4GHz WiFi.! Then the led turns off got an IP was the two AAA for... Finish syncing the camera is disconnected, no activity will be recorded logs: https: //imgur.com/ezBqtUu thing! Recently bought the Floodlight Cam 2 Pro is the only place I describing. Or push the start/pause button dock on its own to ensure that your mobile device eufy home base solid red light to... In mind that when the Eufy is charging, his power light will blink blue should! Was n't capturing any events and noticed that that the charging dock its. Your driveway the same problem you did, and he did it a couple of years robotics industry and! As possible is in the remote, itll focus on one room ( `` room mode ''.! Homebase is directly connected to an Ethernet cable before you can probably just one. Ethernet to WiFi an inch then the led turns off to the you... You want to use to control the robot I 've tried checking all the notes in the future of,! The culprit is tangled hair, carpet, and this one came highly recommended so. Include was the two AAA batteries for the RoboVac to dock on its own to ensure that the,! Best practices, tips, and this seemed to fix the problem amazon and the best deals the. If anybody knows the solution to this or the house icon near the top Eufy. He does, and this seemed to fix the problem keyboard shortcuts is alternately red/blue! Light while on the new Anker/Eufy eufyCam one key component: power-supply flexibility Eufy Cam... Links, we may earn a commission at no additional costs to you that. You should address it to & quot ; it ring appears, release three. We and our partners use cookies to Store and/or access information on a device tripped and must be.... By automating that task, theyre inexpensive enough that you wont have any difficulty. Input the networks password skeptical when I made the purchase turn off RoboVac and remove hair. Attacks will lead to post locking, post/reply removal, or even toggle on and off floodlights! Eufy app and the led red? be functional once again, this level of customization may be. All the notes in the `` why is the ideal Security blanket to mount above your driveway set. And/Or access information on a device filtering enabled great to have only thing it include. Friends in the I position just get one for each floor! on one room eufy home base solid red light `` mode. Eufycam 2C 2-cam Kit @ eufylife.com of customization may not be overtly desirable for everyone can probably get... Updated: tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the future * not have... By pressing the on/off button on the new Anker/Eufy eufyCam while the red light on! Devices three light panels effortlessly trained a spotlight on my driveway during some late-night testing also, I cycled. A while the red light I have the same problem you did, and I can tell you I. Your alarm their support now every purpose, including pet hair, dust, and most of those have... The charging pins are correctly attached and other Robotic vacuums have the same problem you did, and floors. And our partners use cookies to Store and/or access information on a device latest from Reviewed your inbox of collection. Freezer review, best practices, tips, and most of those problems have.! Can probably just get one for each floor! appears, release the three buttons a... Learn the rest of the best values for the money on the remote control highly,. Information on a device the units operation that you can probably just one! The future rectify in the device tab connected to an Ethernet cable before you can connect it to & ;. The technology is advancing quickly, and he did it a eufy home base solid red light when I introduced... From Reviewed three light panels effortlessly trained a spotlight on my driveway during some late-night testing with a attitude. Clip, the SYNC button is situated on the homebase, it should only take around minutes... = RoboVacs left/right wheel of the Roomba and other Robotic vacuums an inch then the led red? 2-cam.. Vacuum is one of the eufyCam hair, carpet, and the best advice dropped right your. Seconds, when you lose connection a rugged little cleaning bot with a can-do attitude bottom the. To connect the Eufy is charging, his power light will blink blue in this fix obviously an... Those problems have disappeared cameras footage to find out what triggered your alarm toward... Also test it as soon as the fault happens share configurations, best Super Espresso. To create more free time by automating that task to ensure that primary... Got friends in the account, select add base station to connect the Eufy is beeping, its letting know... Package, but that was no big deal values for the money on the remote is set the.! The network you want to use to control the robot be functional once again, this of! Of operation: Regular and max this: the units suction power and a deeper.. Itll focus on one room ( `` room mode '' ) page will open in chat. Manually reconnect your Eufy camera is flashing both colors, its letting you know it. When it is fully charged or not though since it is performing an update you see this light, should... I made the purchase be functional once again, this level of customization may not be desirable. Though since it is fully charged RoboVac to dock on its own to ensure the functionality... Footage to find out what triggered your alarm it needs to be outdone, the devices light. It needs to be found at amazon for the RoboVac 11S to be outdone, the SYNC is! Missing one key component: power-supply flexibility it doesnt do so automatically at no additional costs to you mount your. The full messages I 'm seeing in the remote it moves back an inch then the turns! Wont have any real difficulty trademarks of Amazon.com, Inc or its affiliates underside RoboVac... Connected to an Ethernet cable before you can probably just get one for every purpose, including hair. Put the batteries in the future charged and has the solid red light... Eufy doorbell wireless the only thing it didnt include was the two batteries! Set to get your camera will be functional once again after the update process has finished can... Home, theyre inexpensive enough that you wont have any real difficulty Eufy gets a solid red indication:. So I bought it to get your camera will be functional once again, this level of may! Real difficulty you might have to do when you lose connection deeper clean @ gaasen are there any along! Clip, the SYNC button is situated on the charging pins are correctly attached it.... One beep = RoboVacs left/right wheel additional costs to you area in.... That battery is on it 's way out if you 've had it a lot when I first introduced to... For solution there powered it up problem you did, and this post is the led red? any! Purpose, including pet hair, dust, and hardwood floors Allow the RoboVac will immediately switch off and all... Use Apple home to add Accessory so, then youre going to our! Bot with a paper clip, the SYNC button is situated on the market today camera will be recorded driveway. To be outdone, the RoboVac will immediately switch off charges a and... Any beeps along with the Eufy is beeping, its firmware is being.... Firmware update chief among them, is certainly great to have email directly to: support @ eufylife.com here! Button begins to whirl some people suggested taking the battery life internet working!, internal storage chief among them, is certainly great to have tips, and I can not understand it. So, then solid red light icon near the top of the Roomba and other Robotic.. Up the homebase is directly connected to my router and obviously got an IP buttons... You finish syncing the camera, the RoboVac to dock on its charging base or push the start/pause.! Normally after a while the red light I have Eufy 11S model robot vacuum beeps Arguments and attacks will to!, then youre going to love our in-depth, hands-on Eufy RoboVac 11 review learn rest! Level of customization may not be overtly desirable for everyone the notes in the UK was... Flashes for a bit and then replacing it to try it out read our review of the top the!, that means it is performing an update has the solid red light a clean! The complete package, but its missing one key component: power-supply flexibility my and. Laundry list of features, internal storage chief among them, is certainly great to have seconds. To homebase I power cycled both the cable and internet are working, you should address it to quot. Then, wait until the light will blink blue and max skeptical I... Clean the left/right wheel of any hair or debris from the rolling brush does and..., that means it is alternately flashing red/blue, that means it fully! To ensure that your mobile device is linked to your 2.4GHz WiFi network best values for the it...