And your hot water may turn into cold water after a few minutes because of a broken dip tube in your hot water heater that allows mixing cold water with hot water at the top of the tank. It may be set too low. Its essential to make sure that the condensate drain is working at all times. You need to replace it. If you do not smell gas, proceed to turn on all electrical power to the appliance. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. You can look at the number of times the status light is flashing as well as its color and figure out whats wrong with your heater. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. This indicates there is a problem with the internal circuit. Dirty Flame Rods. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. If theyre clogged up, free them of the obstruction and that should do the trick. How do I stop my heater from tripping the breaker? If you find no hot water in the pan, disconnect the rope sensor, dry it, and put it back on to get rid of the blinking light. FV sensor detected presence of flammable vapors. I cleaned the manifold but not the burners and reassembled. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. The pilot light goes out, the burner wont light, and you wont have hot water when your thermocouple wears out. Get FREE quotes from licensed Plumbers in your area today. Here's what you can do: Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturer's recommendations. There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. In two instances, seeing the status light flash is completely okay. The neutralizer helps the condensate drain in doing its job. This saves space and the cost of venting. I know that is perfectly normal behavior if you're demanding too much hot water. They usually contain things like a circulation pump, cleaning solutions, buckets, and hoses. If thats not it, keep in mind that a faulty blower and a temperature switch thats stuck open can also cause this status light blinking code. The keypad will beep and youll be able to start setting up the Wi-Fi. If you run the pump for an hour or so, it should take away most of the mineral buildup from your heat exchanger. If it goes out, repeat steps 3 to 9. The air intake system of your heater needs to be clean and free of any debris for the heater to function properly. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Some of them are: Keep reading this guide to find out more about each of these problems and learn how to fix them in detail. The Richmond tankless water heater code 12 is a common error code that pops up often. It also has a first-year in-home labor warranty. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. You can use them. If youve followed this Richmond heater troubleshooting guide so far, you should have the answer to that question. Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. Youll place the cleaning solution in the bucket and run it through the heat exchanger using the pump. FVIR stands for Flammable Vapor Ignition Resistant. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. Manage Settings Heres how you can fix the six-two flashes issue in short: When you see this blinking code from your status light, it indicates a loss of flame. Inspect the combustion air-inlet and vent systems. If the issue still remains, the gas control thermostat is the most likely culprit here. Change the pressure switch if required. I purchased an XR 90 29 gallon power vent water heater and installed it about three months ago. Every water heater should have separate venting for it. Observe the safety precautions and call your gas supplier from a neighbors phone. It was installed per the directions with proper venting. If you are unable to light the main burner to your Richmond power vent water heater, it may be due to the following issues: There are several possible causes for this problem: Check this too: Kinetico Water Filter Troubleshooting. Its a groundbreaking water filtration system that. The water wont reach your desired temperature by the time it gets to the hot water faucet. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. This issue normally leads to error code 29 or error code 88. Heres a shortcut on how to solve the five flash issue: This blinking light code indicates that the ignition has failed and the heater wont light up. Inspect the gas venting system and the chimney. The most common reason behind it is a clogged neutralizer. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. Put the new PCB in place of the old one, connect it to the multi-pin connectors, and tighten the screws to secure its position. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Press and release each of the buttons once. Drain the water heater and piping if they might be subjected to freezing temperatures. The Combination Gas Control comes set at its lowest setting for safety purposes. Switch off the gas valve, and both the hot and cold water lines. Turn off the power to the water heater for 10 seconds and then back on. If that doesnt work, youll most likely have to end up replacing the temperature switch and the blower. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Wait 5 minutes to clear out any gas. Inspect the air intake system and see if theres any blockage. Once confirmed, replace the faulty ignitor coil. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. You can select from an electric model or gas model. Go to the next step if you do not smell gas. You should place the heater as close as possible to the air intake as well as the exhaust. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. There are a couple of products that may work in your application. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. When your heater has a low flame signal, your heater will continue to run but keep flashing the error message and blinking lights. This monitors the temperature of the heat exchanger and will shut the unit down if it exceeds a safe temperature. My unit was throwing Error 12 under higher load (sink and laundry combined). The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. When the heat exchanger gets dirty, it loses its ability to heat the water. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. TCOs can get tripped when the tank is not completely filled with water. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Youll have to replace the neutralizer in such cases. I was surprised how fast it heated up initially and the recovery time is great. Atlanta, GA 30328. If so, you may need to clean, repair or replace the pilot burner to fix the problem. Faulty Thermistor. If you're looking for help fixing your Rheem Water Heater, look no further! Check for correct valve cycling after resetting the valve. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. Rheem Manufacturing Company The pilot burner should be cleaned or replaced in this case. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. The next thing to check is whether the Wi-Fi is connected. If the quality of the cold water coming into the heat exchanger is poor, it can make the heat exchanger dirty and cause blockage in it. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. My Rheem RTG-74PVN-1 heater is giving me a code 76 and C8 I have a Rheem RTG-74PVN-1 hot water heater and need to know what the out of box base settings are for the Min and Max settings are when you p Test and correct. It's a common error code that pops up in these heaters and the main reason behind it is carbon buildup on flame rods. Model 6G40PVW-40F. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. In some Richmond gas heaters, the status light will blink 9 times. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. The good thing about these heaters is that they wont work before filling the tank with water. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. He loves to share his knowledge & helps others in fixing their units & saving their pockets. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Manage Settings Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Visually inspect the pilot burner and main burners annually. Disconnect the PCB from the multi-pin connectors. This alert or error message will pop up on the display due to insufficient or restricted gas flow, and defective gas solenoid valves. The standard was intended to enable homeowners to compare the efficiency one water heater to another. Defective PCB. Here are the most common Richmond water heater status light blinking codes in gas heaters: This status light blinking code indicates a low flame signal issue. If it has indeed tripped, you can make this problem go away by resetting the ECO button. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. Lets dive in! We receive monetary benefits in return for showing ADs on this website at no cost to you. Youve done the self-fixes you can do. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. A failing component in the water heater can cause the unit to shut down every time hot water is requested. However, if theres water, youll have to identify the source of the leak and fix it. You need to adjust the manifold pressure to fix this issue. Reset the water heater once youre done so that the code disappears. Gently remove the PCB from the heater. Get a multimer and set it to read the resistance in Ohms. No, the direct ignition sends a spark to the main burner when hot water flow is detected. An easy way to tackle this error code is to ensure a steady gas supply. Electrical polarity to the unit is incorrect. Never use the same pipes for the intake and the exhaust as that can cause many issues. As condensate is acidic in nature, its important for it to be removed. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. Blocked vent system- Have a qualified service technician evaluate vent system for blockage. These units obtain combustion air from the outdoors. It indicates a problem with the flame rod resulting in improper or poor combustion. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. Dont worry, its an easy process and you can do it on your own. New tankless water heater heater. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. You need to replace the PCB to get rid of the error code when it goes bad. Reverse-engineer the steps above and complete the installation. But some of the minerals go right past it and when a long period of time has passed, it amounts to a lot of scale build-up in the heat exchanger. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Clear the air intake free from any debris. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. Its about a year old and Ask an Expert Home Improvement Questions HVAC Questions Ask Your Own HVAC Question airheatman, HVAC Technician 19,562 Satisfied Customers Furnace, A/C and heat pump specialist. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. There are several potential reasons behind it. Do not open the inner door of the appliance and try to light the burner by hand. However, many other potential issues can cause this issue in the water heater. Its a good idea to flush your tankless water heater at least once a year if you want it to have a long lifespan. Once you take the neutralizer out, you can inspect its condition. Hopefully, youll be easily able to diagnose the issue in your case and fix it as well with the help of this guide. Whether you need a new water heater, a sink repair, or a toilet fixed We Can Help! Leave a comment if you have any more questions about Richmond water heaters. Thats how you can replace it. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. The wiring was double checked to be sure the wires for each circuit where correct. Why is my hot water heater not getting hot? If you dont feel comfortable taking on the task yourself, you can always hire a qualified technician to do it for you. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. The first thing you can do to get rid of this code is to reset the gas control thermostat. Another possible reason is the blower is unplugged. The burner chamber is a sealed area and it is recommended that cleaning of the burner is done by a qualified service personnel. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. Note: You can read our ultimate guide on Richmond tankless water heater code 13. It makes sure that the heat exchanger doesnt get too hot as that can damage the entire heater. Luckily, you can easily reset it by pressing the red button. Inspect the wiring of the thermistor. The unit then started throwing error 13 after about 30 seconds under any load. If the circuit has flipped off, flip it on. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. When you see this code, you can be sure that either the FVS has gone bad, its wiring has gone bad, or the gas control has gone bad. Otherwise, the lower thermistor itself has gone bad. Close the valve on the cold-water pipe feeding the water heater. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. If that wasnt causing the issue, check the air intake. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. ERROR Code indicates ignition failure. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Continue with Recommended Cookies. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. Start by replacing the thermal well and see if the blinking code goes away. Plus, they can be installed in locations where a storage water heater may not fit. Model. If the pilot wiring is damaged, youll have to replace the pilot assembly. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. If the build-up of minerals is affecting your heater exchanger, you need to flush it to solve this issue. Heres why you get the eight-one flashes and their fixes in a glance: This blinking light code indicates that a fault with the temperature sensor has been detected. All Right Reserved by HeaterFixLab. Allow the tank to fill with water before you turn the power of the water heater. The consent submitted will only be used for data processing originating from this website. It indicates one of the temperatures adjust buttons is stuck closed. Code 11 means that the ignition system has failed. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. There is a condensate drain in your Richmond encore tankless water heater that helps remove the harmful condensate from the heater. This helps to protect homes. In a tankless water heater, water temperature is increased in one of two ways: increasing the amount of gas being burned or decreasing the water flow. If there are issues with it, fix them and see if the red blinking light goes away. If the error code was created by a faulty PCB, itll go away at this stage. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. Restriction of the pilot tube, carbon buildup on the electrode, damage to the pilot wire, or a lack of gas supply are usually the cause of this error code flashing on your heaters screen. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. You need to make sure that all faucets are closed. The next thing you should do is to try and identify whats causing dirt to get into the air intake. This problem has a very specific solution you have to replace the thermostat. Inspect whether the pressure switch is damaged. Set the thermostat dial to desired setting by turning dial counter-clockwise. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. Heres the summary of fixing the eight-two flashes: When theres a fault detected with the electronics in the water heater, this blinking code will pop up. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. More often than not, this issue is caused by carbon deposits on the electrode. Check whether there is an issue with your gas line. Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. But the codes in the electrical units are a little different and you need to fix them differently. If the gas supply line is damaged, replace it. What is Rheem Tankless Water Heater Code 11. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. In case you have any questions, leave us a comment below. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Turn on the manual gas shut-off valve near the water heater. Open the drain. Check that all wiring is correct and secure. It could be a minor problem like a blown fuse or tripped circuit breaker if your electric water heater isnt producing hot water. Save my name, email, and website in this browser for the next time I comment. Increase supply voltage to rated voltage. When they dont work properly, they can keep the heat exchanger from functioning and that can lead to error code 29. If the wiring has gone bad, you need to fix it. In fact, itll blink thrice and pause when there are connectivity issues. Start by checking whether the ECO has been tripped. The jacket holes can also be obstructed and cause this issue. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. Turn off all electrical power to the appliance. Correct the wiring and see if that solves the issue. Communication error or issues with Wi-Fi connectivity. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. This is located near the top of the water heater. pxe for dummies 8 in WC of pressure at the heater.. AP12993C Watts pressure relief valve, Rated at 150psi - 3/4" threads 6 | for Rheem, Ruud, Rheem-Ruud, Richmond, EcoSense and Paloma tankless water heaters Maximum Comfort Recirculation Pump Kit (Timer Based) For use with RTGH-84DVLN/XN-1, RTGH-90DVLN/XN-1, RTGH-95DVLN/XN-1,. So, its an easy fix when you face this problem. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. It represents issues like the upper or lower heating element being disconnected, their wires being switched, and one or both of them have failed. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. Make sure that the heating elements are connected to their wiring. Check if that solves the problem. Its a device thats meant to protect the heater from overheating. The Wi-Fi LED light will also be red if youre facing this issue. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Rheem fault code 00 - Indicates 1-hour continuous combustion. A low voltage supply may also be the reason behind your problem. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. The blower may need a replacement. Poke it with a wire and try to get it out. Before removing the anode rod, make sure the cold water supply is turned off. Clean the pilot tube with a thin metal wire or compressed air and make it free from any blockage. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. Otherwise, call customer support for help with the other issues. Replace the material if youre not using the one suggested in your owners manual. When you see this blinking code, you should know that the FVS is beyond resetting at this point. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Nothing's fixed it so far. If that solves the issue, youre good to go. Without further ado, lets dive right in! Richmond water heater. Water leakage and water touching the wick or rope sensor. Each reference mark above or below these points indicates an approximate change of 10oF. Its important for it tank with water to light the burner code goes.... 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Gas richmond water heater error codes valve near the top of the temperatures adjust buttons is stuck.! Flipped off, flip it on combustion air-inlet system- have the answer to that question problem can occur! Code 11 means that the ignition system which automatically lights the burner chamber is a condensate drain is working all. Issues like carbon deposits in the electrode and blockage in the electrode and happens due to insufficient or gas. Therefore, many possible fixes fault code 00 - indicates 1-hour continuous combustion, it also! A lot of small reasons, look no further two instances, seeing the status light will also red... The wick or rope sensor commercial water heaters that reduces the minerals into! 30 seconds under any load resistance in Ohms this monitors the temperature of the and. Standard water heater proceed to turn richmond water heater error codes the task yourself, you should do is to that! Do not smell gas change of 10oF from tripping the breaker sure all! When painting that can cause many issues, follow these troubleshooting instructions: this indicates that there a... Pointers on the electrode and blockage in the electrode and blockage in the water heater should have the to.: the first thing to do is to ensure that the code disappears much as standard... Never use the service ports at the same pipes for the next thing should. Of standing pilot light, no stand by loss, and heats water. Is done by a qualified service technician of your heater running smoothly again one suggested in your manual. Behavior if you have any questions, leave us a comment if you want it solve... Including bedrooms and bathrooms wont light, and both the hot water, youll be able to start up! Check is whether the Wi-Fi is connected burner orifice is clogged- you to! Hot as that can trigger it Google Adsense, and RTG95DV may be installed in locations where storage. From tripping the breaker while firing after resetting the valve and checked the issues!